I encountered a problem while reloading Credits, what should I do? Webmaster February 15, 2021 11:31 Updated webmasterDo not panic ! You just need to contact our customer service, being as specific as possible. They will answer you within 48 hours max!>> Related articles How many referrals can I have? My points balance shows 0. Where have my MadPoints gone? Comments 0 comments Please sign in to leave a comment.